All documents and compliance requirements new Mentors must complete before their first shift — from police checks to training modules.
Essential contacts, how to get started with ShiftCare, and what to expect during your two buddy shifts.
How to log in, submit leave, view payslips, update your details, submit a resignation, and report a pay discrepancy — all through Employment Hero.
Common questions from new Mentors answered — everything from pay cycles to incident reporting basics.
How to formally resign through Employment Hero — step by step. Applies to all staff regardless of role or hours.
Step-by-step guide for initiating the offboarding process in Employment Hero, including automated notifications to payroll, IT, and the departing employee.
Behavioural expectations and professional standards for all Inspired Living QLD staff.
Step by step guidance on how to identify, document and report incidents in line with NDIS requirements.
Full position description for the Senior Mentor role — responsibilities, essential requirements, qualifications, and behavioural expectations.
Downloadable PDF version of the Senior Mentor position description. Print ready and formatted for filing or sharing.