All documents and compliance requirements new Mentors must complete before their first shift, from police checks to training modules.
Essential contacts, how to get started with ShiftCare, and what to expect during your two buddy shifts.
How to log in, submit leave, view payslips, update your details, submit a resignation, and report a pay discrepancy, all through Employment Hero.
A walkthrough of what has been built in Employment Hero for the Mentor role, recruitment flow, onboarding automation, contract setup, and what is still in progress.
Common questions from new Mentors answered, everything from pay cycles to incident reporting basics.
How to initiate the offboarding process through Employment Hero when an employee is leaving the organisation.
How to formally resign through Employment Hero, step by step. Applies to all staff regardless of role or hours.
The official position description for the Senior Mentor role, including responsibilities, qualifications, and key performance expectations.
A structured framework to evaluate and select a Learning Management System that meets ILQ's compliance obligations, participant care requirements, and workforce development goals.
Behavioural expectations and professional standards for all Inspired Living QLD staff.
Step by step guidance on how to identify, document and report incidents in line with NDIS requirements.